We had the good fortune of connecting with Scott Frankel and we’ve shared our conversation below.
Hi Scott, can you tell us about a book that has had a meaningful impact on you?
One book that has impacted my thinking of leadership and communication since I’ve read it is The Paradox of Choice. In the book, it explains that if you give someone too many choices, they can’t and won’t make a decision. In thinking in terms of our business, this resonated with me. If our customers have too many choices in front of them (for example flooring options)… read more
Source: Shoutout HTX, December 16, 2020